Products

❓ Frequently Asked Questions

✏️ How do I personalise my order?

Enter your name or wording in the personalisation box on the product page. If you can’t see one, leave a note at checkout or contact us — we’re happy to help create custom designs.

🚚 How long does delivery take?

Orders are handmade to order. Delivery options are shown at checkout, with tracked services available for peace of mind.

Collection is also available.

📦 Will my order be tracked?

Yes — tracked delivery options are available and recommended for personalised items.

🔄 Can I change my order after placing it?

We accept changes or cancellations within 24 hours of ordering. Please contact us as soon as possible.

🎁 Can I send items directly as a gift?

Yes! No pricing information is included in parcels.

Gift notes can also be added to parcels.

💬 Need help?

Message us on WhatsApp 07850209027

We're always happy to help!

📜 Returns & Personalised Items

Because items are personalised, returns may not be possible unless faulty. Please check spelling and sizing carefully before ordering.